We believe in technology. We use technology to deliver our services.
We use mobile technology and Android to ensure we are always informed about your support requirements. The days of writing in a handbook and waiting for the next visit are long gone. We have invested in a professional help desk solution that is simple to use and brings a full case history of all your support requests.
This benefits you in two ways,
Android allows us to get updates on this support need where ever we are - which means we can deal with your need more efficiently and as quickly as possible.
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Me In Rescue is a professional grade support solution and allows us to offer remote support to our clients. We have been using this for a number of years and have found this has become a valuable asset in delivering our support soluitions. The fact that we can fix problems away from site mean we can meet our primary goal. To fix your issues as quickly as possiible.
I often find myself spending a lot of my time organising, or atleast trying to get myself organised. I have just finished a very busy few months with several projects on the go at once and I have been left with several very full email project mailboxes. Trying to keep track of who needs to communicate with who is a challenge, but as with all things, the ability to multitask grows with practice.I have read many books on personal development and the idea that effective people are very good at managing time. I agree, to an extent, but there also…
There has been a huge push in the last 12 months towards 'Cloud Technology'. What this means is that organisations large and small are moving more of the their data and core infrastructure requirements to hosted solutions. I have to admit that adopting this technology has made a huge difference to how I run my own company, and I am of the opinion that most small businesses would do well to consider some of the benefits. Generally, 99.9% SLA with all the services running on fully redundant hardware. A more flexible way to make access to core business services easier… Company Number : 5784063
VAT Number : 990102146
Registered in England and Wales